Terms of service

Welcome to OZ Save!

By accessing or using our website, purchasing products, or utilizing our services, you agree to follow and be bound by the Terms of Service below. Please review these terms carefully before purchasing or using any of our services. If you have questions, feel free to reach out.

1. Acceptance of Terms
   By visiting our website, placing orders, or using any of our services, you agree to these Terms of Service, which include our Return & Refund Policy, Shipping Policy, and Privacy Policy. We may update or modify these terms at any time, and changes are effective immediately upon posting.
2. Eligibility
   Users must be at least 18 years of age or have parental consent to access this website and make purchases. When placing an order, you confirm your legal capacity to enter binding agreements.
3. Orders & Pricing
   • Order Acceptance: Orders are subject to acceptance and availability. You will receive a confirmation email after placing an order, but this does not guarantee acceptance. We reserve the right to cancel any order at our discretion.
   • Pricing: All prices are listed in AUD and include applicable taxes unless otherwise noted. Prices may change at any time without notice, but the price at the time of purchase will apply.
   • Product Availability: We aim to provide accurate stock information, though availability is not guaranteed. We reserve the right to cancel orders if the product is unavailable.
4. Payments
   We accept several payment methods, including credit/debit cards, PayPal, Afterpay, and ZipPay. By providing payment information, you authorize us to charge the selected payment method for the specified amount.
5. Shipping & Delivery
   • Shipping Policy: For details on delivery times, fees, and shipping options, please review our Shipping Policy (link to Shipping Policy).
   • Delivery Delays: We strive to meet delivery timelines but are not responsible for delays due to factors beyond our control, such as shipping carrier delays or weather events.
   • Delivery Inspection: Please inspect items upon delivery. If any issues arise, contact us immediately.
6. Return & Refund Policy
   • Faulty or Damaged Goods: For items that are faulty or damaged upon arrival, refer to our Return & Refund Policy (link to Return & Refund Policy)for instructions.
   • Change of Mind: Returns for change of mind are accepted under certain conditions. Please consult our Return & Refund Policy for details.
   • Non-Eligible Items: Some items are not eligible for return, including items damaged from improper installation, factory seconds, or heavily used items.
7. Warranty Information
   Our products are backed by warranties that vary by product category:
   • Furniture & Sporting Equipment: Warranties cover manufacturer defects, with exceptions for regular wear and tear and misuse. For warranty periods and details, refer to the product listing or contact Customer Service.
   • Consumable Parts: Items like cue tips and ping pong balls are not covered under warranty.
8. Installation Services
   Installation services are available for certain items. Contact us for details on availability and fees. Installations performed by third parties or customers may void certain warranty conditions; please review the specific product warranty information.
9. Intellectual Property Rights
   All content on this website, including text, images, logos, and product information, is owned or licensed by OZ Save. Unauthorized reproduction or distribution is strictly prohibited.
10. Limitation of Liability
    To the fullest extent permitted by law, OZ Save disclaims liability for indirect, incidental, punitive, or consequential damages arising from the use or inability to use our products or website. Our liability is limited to the amount paid for the product or service in question.
11. User Responsibilities

• Accurate Information: You agree to provide accurate, current, and complete information when placing orders.
• Prohibited Use: You agree not to use our website for unlawful or prohibited activities, including transmitting harmful or disruptive code.

12. Privacy
    Your privacy matters to us. Our Privacy Policy details how we collect, use, and protect your information. By using our website and services, you consent to our Privacy Policy (link to Privacy Policy).
13. Contact Information
    For questions regarding these Terms of Service, contact us at: customerservice@ozsave.com.au